Shared Resource Service

Monitoring internet activity previously required manual analysis of reports. Our web filtering service now provides real-time monitoring and simplified management of internet access.

The Challenge

The Shared Resource Service supports several public sector organisations across South East Wales. Its previous web proxy server made it difficult to monitor internet activity in real time. Staff had to generate reports and analyse data to identify issues. 

Blocking or allowing websites was also a complex and time-consuming process. This created frustration for organisations using the service.

The Solution

We implemented our web filtering service to simplify network monitoring and management. The new system allows alerts to be configured so issues can be identified immediately. Internet traffic can now be monitored in real time. 

Websites can be blocked or allowed quickly using simple controls. These improvements have strengthened safeguarding and improved network management.

Sector: Education
Problem: Security and Reliability
Solution: Public Access Wi-Fi Service
Outcome: Strengthened Security

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