Public services across Wales needed rapid connectivity during the coronavirus pandemic to support temporary hospitals, testing facilities and remote working. Dedicated response teams were established to deliver urgent network upgrades and support collaboration tools. In total, 108 requests for connectivity support were delivered to help organisations maintain essential services.
The Challenge
The coronavirus pandemic created significant operational challenges for public services across Wales. Healthcare organisations required reliable connectivity to support new facilities and changing working practices. Temporary hospitals and testing centres needed network connections quickly in order to operate effectively.
Many public sector staff also needed to work remotely using digital systems and collaboration tools. This created a need for rapid connectivity upgrades across multiple organisations.
The Solution
We established dedicated response teams to manage urgent connectivity requests during the pandemic. New internet links were installed at temporary hospitals and healthcare facilities across Wales. A 1Gb internet link was installed within 48 hours at Cardiff and Vale University Health Board’s headquarters to support remote working.
Additional connectivity was provided to support testing sites and emergency facilities. In total, PSBA responded to 108 connectivity requests during the COVID-19 response.
Sector: Education
Problem: Security and Reliability
Solution: Public Access Wi-Fi Service
Outcome: Strengthened Security
Outcomes and benefits
Connectivity installed at temporary hospitals and testing sites
Increased bandwidth for healthcare services
Rapid response to urgent connectivity requests
Improved remote working capability
The speed of services being delivered by PSBA is impressive. Many of our health sector organisations have expressed gratitude to the PSBA team for their outstanding efforts during this challenging time.
Dean Rust
PSBA Contract Manager
Welsh Government
Services
Internet Connectivity
High-capacity internet connectivity supporting digital services, collaboration and secure access to online systems.
Secure Roaming Services
Reliable connectivity enabling staff to access networks and systems securely while working across locations.
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Contact Us
If your organisation is interested in joining PSBA or learning more about available services, please e-mail PSBA.new.connection.enquiries@bt.com and a member of our dedicated team will be in touch.