Increasing use of digital learning platforms required improved internet filtering and network performance. Our WebSafe filtering service improved reliability and enabled secure access to online educational resources.
The Challenge
Cardiff Council operates across 350 sites and supports more than 13,500 staff, as well as 51,000 pupils across 127 schools. Previously, internet filtering for schools was managed locally through the council network. This meant traffic had to pass through County Hall before accessing the internet. The arrangement created network congestion, particularly during peak periods. Increased use of digital learning platforms also meant internet demand was growing rapidly.
The Solution
We implemented our WebSafe filtering service for Cardiff Council. The service redirects internet traffic to the Next Generation Data Centre (NGD) in Newport rather than routing it through County Hall. This reduces network congestion and improves reliability for schools. The service also provides improved safeguarding through real-time filtering and monitoring of web traffic. Schools now benefit from a more resilient and scalable internet connection.
Sector: Education
Problem: Security and Reliability
Solution: Public Access Wi-Fi Service
Outcome: Strengthened Security
Outcomes and benefits
Improved internet reliability for schools
Increased bandwidth availability
Better safeguarding controls
Society is becoming increasingly digital, so it is vital that public services mirror this shift and ensure staff and other users have access to a seamless and reliable communications network. We’ve already seen the benefits of a single, centralised network – removing much of the day-to-day operational requirements for IT staff in individual offices. The value of PSBA across the public sector in Wales cannot be underestimated. It has allowed us to ensure that all of our users have access to a high-quality digital platform and to work more collaboratively across organisations.
Formerly Phil Bear
Head of ICT,
Cardiff Council
Services
Internet Connectivity
High-capacity internet connectivity supporting digital services, collaboration and secure access to online systems.
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Contact Us
If your organisation is interested in joining PSBA or learning more about available services, please e-mail PSBA.new.connection.enquiries@bt.com and a member of our dedicated team will be in touch.