Purpose and who it is for
Our WAN Managed Service provides secure site-to-site connectivity using Multiprotocol Label Switching (MPLS) Virtual Private Networks (VPNs). It enables organisations across the Welsh public sector to connect sites, share information and access systems securely.
The service supports organisations including:
- Local authorities
- NHS organisations and health boards
- Emergency services
- Schools and education providers
- Welsh Government and associated public bodies
Key Benefits
Secure connections between organisational sites
Reliable network infrastructure supporting frontline services
Fully managed service from a dedicated Cardiff operations centre
Scalable connectivity as organisations grow
Value for money through a nationally aggregated programme
Key Features
MPLS VPN connectivity
End-to-end secure site connections
Customer web portalto monitor and manage services
Ability to upgrade bandwidth or add new network connections
Fully managed network operations
More information
How the service supports organisational outcomes
Our PSBA WAN enables organisations to securely share data, access applications and collaborate across multiple sites. This supports reliable digital services for citizens, patients, students and communities across Wales.
Why PSBA
PSBA provides a trusted national connectivity solution operated by Welsh Government in partnership with BT. Our public sector infrastructure helps organisations benefit from resilience, consistent service standards and value for money.
Onboarding and adoption
When organisations join PSBA, we work with them to assess requirements and design the appropriate network configuration. Installation, testing and service activation are managed as part of the onboarding process.
Support and SLAs
WAN services are supported through operational processes and service level agreements (SLAs) that define response times and service standards. Our Cardiff-based operations team monitors the network and manages incidents.
Sector Examples
- Councils connecting offices and community facilities
- Health organisations linking hospitals and clinics
- Schools accessing digital learning platforms
RELATED SERVICES
Internet Connectivity
High-capacity internet connectivity supporting digital services, collaboration and secure access to online systems.
Network Security Services
Security services including firewalls and content filtering to help protect public sector networks and data.
Secure Roaming Services
Reliable connectivity enabling staff to access networks and systems securely while working across locations.
Contact Us
If your organisation is interested in joining PSBA or learning more about available services, please e-mail PSBA.new.connection.enquiries@bt.com and a member of our dedicated team will be in touch.