PSBA HomeWorker: enabling your staff to work from home effectively

Since March 2020, organisations have faced an unprecedented shift towards mass homeworking as a result of the COVID-19 pandemic. Now, more than ever, public sector organisations in Wales need to support their employees with reliable business-grade connectivity to facilitate homeworking. 

PSBA is here to support your organisation with PSBA HomeWorker, which will allow you to adapt now and in the future.

Adjusting to the new normal

As you have had to adjust your ways of working in a short space of time, you’ll be more conscious of the need to be agile and flexible, while, at the same time, thinking about how your employees can function, interact and engage remotely.

Whilst homeworking isn’t brand new, many of us are experiencing long term homeworking for the first time. Effective technology can enhance the homeworking experience, making remote working feel less ‘remote’; for example, video conferencing can create a better sense of connection, allowing for more social conversations.

We’re in the midst of a big global shift in remote, virtualised digital working – and done well, it can be an extremely fulfilling and productive way of working.

PSBA HomeWorker offers a complete solution to support key staff with adapting to new ways of working, with dedicated WAN connectivity, managed Customer Premises Equipment (CPE), wireless access and a business-level SLA.

What are the key benefits of PSBA HomeWorker?

Employee productivity

Effective homeworking allows employees to work flexibly with fewer distractions, improved concentration and enhanced collaboration.

Secure network

PSBA HomeWorker provides reliable and consistent, secure connectivity for your organisation. You can rest assured that our package will provide the security and reliability your business requires, providing a robust, remote working infrastructure.

Peace of mind

PSBA HomeWorker is supported by a business-grade Service Level Agreement.


We offer a range of connectivity packages that are cost-effective and tailored to meet the needs of your business. PSBA HomeWorker also allows your business to reduce its operating costs as more employees can work remotely.

Environmental benefits

With less people commuting to work daily, greenhouse gas emissions are significantly reduced. Plus, by embracing digital tools for messaging and collaborating, homeworking reduces wastage of physical resources such as paper.

Want to know more?

Access our HomeWorker booklet for further information. If you would like to discuss this service in more detail, get in contact at psba.pre.sales.team@bt.com

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VITAL public services including GP surgeries, libraries and hospitals are benefiting from ultrafast internet speeds and better connectivity.

The Coronavirus pandemic has not stopped major progress being made on the Department for Digital, Culture, Media and Sport (DCMS) and North Wales Economic Ambition Board £8m roll-out of the highest quality gigabit capable broadband to 350 sites across Denbighshire, Anglesey, Conwy, Gwynedd, Flintshire and Wrexham.

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If you are interested in joining PSBA or to find out more information, please e-mail PSBA.new.connection.enquiries@bt.com and a member of our dedicated team will be in touch.